Tech Support Hub | Hagerstown Community College
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Tech Support Hub

Tech Support Hub

Tech Support Hub

Having trouble accessing your student account in one of the various portals used at HCC? The resources below should assist you in rectifying any issues you may be experiencing.

Password Change, Reset, & Enrollment


New or returning student having trouble remembering your password? This page provides step-by-step instructions for recovering your credentials.

New or returning student having trouble remembering your password? This page provides step-by-step instructions for recovering your credentials.

D2L


The D2L learning management system (LMS) is e-learning software utilized by HCC for course management in our online and hybrid classes and as a web-enhancement tool for some face-to-face courses.

The D2L learning management system (LMS) is e-learning software utilized by HCC for course management in our online and hybrid classes and as a web-enhancement tool for some face-to-face courses.

Student Email


To minimize the chance of viruses, all students are expected to regularly check and respond to email communication from instructors and staff using their college-issued student email address.

To minimize the chance of viruses, all students are expected to regularly check and respond to email communication from instructors and staff using their college-issued student email address.

Self-Service


Self-Service is a resource for students that contains essential services including financial aid and grades. As a credit student, Self-Service is an invaluable and necessary resource.

Self-Service is a resource for students that contains essential services including financial aid and grades. As a credit student, Self-Service is an invaluable and necessary resource.

Student IT Help Desk


Located in the lower level of the Career Programs Building, the Information Technology Department maintains a Help Desk Monday through Friday, 8:00 a.m. - 4:00 p.m.

Located in the lower level of the Career Programs Building, the Information Technology Department maintains a Help Desk Monday through Friday, 8:00 a.m. - 4:00 p.m.

Papercut


HCC uses PaperCut, a fee-based print management system, for all HCC student printing and copying services at all printers and copiers on campus.

HCC uses PaperCut, a fee-based print management system, for all HCC student printing and copying services at all printers and copiers on campus.