HCC Account Password Reset for Employees & Students

Your HCC account and password are used for D2L, Self Service, HCC Email, and to sign in to HCC campus computers.

First Time Users

• Open a browser and go to https://outlook.com/hagerstowncc
• Type your username@student.hagerstowncc.edu and click Next.
• Type your temporary password, and enter your new password and confirm it. Click Sign-In.
• Your account is now ready for use.
   

Note: If you are having trouble getting into your account using the link above, please call or text the help desk at (240-329-4489). Please be ready with your student ID number; you will also be asked questions to confirm your identity.

Password Reset

for current or returning users

• Open a web browser and go to https://passwordreset.microsoftonline.com/
• Type your HCC email address in User ID, and fill out the security captcha, and click Next
• Select the text or call phone option and fill out your phone number, click Next
• Enter your verification code, click Next
• Enter a new password, confirm, click Finish