IT Frequently Asked Questions
IT Frequently Asked Questions
How do I setup a new student account?
Visit the New Students Account Services page to learn more.
How do I setup student email on my mobile phone?
- Download the Outlook mobile app
- Enter your student email address and password
- Click sign in & enter your student email credentials
How do I setup employee email on my mobile phone?
- Download the Outlook mobile app from your Phones appstore
- Enter your HCC email address and password
- Click sign in & enter your HCC email credentials
How do I access campus Wi-Fi?
- Connect to HCC-Campus
- Use your HCC username and password
- Accept certificate, if using Android ignore and connect
Click here for additional information about this process.
How do I login to a computer?
- Enter your HCC username and password
- Select "Sign In"
How do I login to my employee email?
- Navigate to this link: https://outlook.office.com/hagerstowncc.edu/
- Enter your HCC username and password
- Click "Sign In"
How do I login to my student email?
- Navigate to this link: http://outlook.com/student.hagerstowncc.edu
- Enter your username and password
- Click "Sign In"
What are the HCC password requirements?
- At least 8 characters
- At least 1 upper and lower case letter
- At least 1 number
- At least 1 special character